Know Before You Go
Mobile Tickets
To ensure the safety of our fans and staff, tickets can be accessed through your mobile device through the SJUHawks mobile app. Open the app, click the "hamburger menu" (three horizontal lines) on top left, then click "Tickets - My Account" to login or create an account.
Here's a step-by-step guide to mobile ticketing.
Tickets
For basketball and post-season events, all fans entering Hagan Arena regardless of age must have a valid ticket to gain admission to the arena. Once fans enter the arena, they may not exit and re-enter. Fans can purchase tickets online here.
ADA Accommodations
If you are a person with a disability and desire special accommodations, please notify the ticket office in advance of the game. Please contact the ticket office for special ticket arrangements (610) 660-3319.
Will Call
Recruiting, and home team will call will be located at the 54th Street north entrance.
Visiting team and and general will call be at the main Hagan Arena entrance (facing Sweeney Field).
Media will call will be located at the 54th Street south entrance.
Gates/Doors
The doors of Hagan Arena will open 60 minutes prior to tip off. Please check the full schedule for a list of dates/times.
Re-entry
There is NO re-entry. Fans who exit Hagan Arena before the conclusion of the game will not be permitted to re-enter.
Patron Screening
For the safety and security of all patrons entering Hagan Arena, fans will be subject to security wand screening.
Parking
Gameday parking will be available in the Mandeville and Hawks Landing Lots. The cost is $10 CASH ONLY. Please use caution upon entering the Mandeville lot as event workers will be assisting fans near the entrance.
Accessible parking accommodations can be arranged in the Mandeville Parking lot. A valid accessible parking is required and the fee will be $10 cash.
We ask fans to be mindful of private parking areas surrounding the arena to avoid the potential of being ticketed and/or towed.
Concessions
Hagan Arena will offer standard concessions offering.
ATM
Hagan Arena accepts credit cards at the ticket window, concession stands and Hawk shop. There's no ATM located inside of the arena. However, fans can find ATM's located across the street at the Hawk Landing Parking Garage and Larry's Steaks.
Alcoholic Beverages
Patrons are not allowed to bring alcohol into Hagan Arena. Drunk and/or disorderly behavior as well as violation of any alcohol policy may result in ejection from Hagan Arena without refund and could result in the loss of season tickets.
Alcoholic beverages are sold at designated concession stands throughout Hagan Arena. Alcohol policies are as follows:
- Underage drinking is prohibited.
- We ID all patrons regardless of age. Patrons with an out of state license may be asked to provide a second form of identification.
- Two drink maximum per identification, per transaction.
- Patrons under the age of 21 found in possession of alcohol will be turned over to the Saint Joseph University Police.
- Patrons may be refused purchase at the discretion of concessionaire/arena/ event staff.
- No refunds will be offered for confiscated beverages.
- Alcoholic beverages may not be taken into or removed from the stadium for any reason.
Smoking
As of October 18, 2021 Saint Joseph University is a smoke free campus. Smoking is not permitted on campus grounds.
Smoking (including e-cigarettes and vapes) WILL NOT BE PERMITTED inside Hagan Arena.
Hawk Shop/Bookstore
Merchandise and souvenirs can be purchased at the Hawk Shop located on the main floor of Hagan Arena as well as the SJU Bookstore. The bookstore is located below the Hawk's Landing Parking Garage across the street from Hagan Arena and opens an hour prior to tip-off and closes an hour after the game ends.
Noisemakers
Musical instruments or any types of noise making devices are not permitted inside Hagan Arena. This includes, but is not limited to, items like air horns, cowbells and whistles.
Security
All fans will be wanded and have their bags checked upon entry to Hagan Arena. Please avoid bringing oversized bags or backpacks and allow extra time to enter the arena and reach your seat. Prohibited items include alcohol or illegal substances, firearms, knives or other weapons, video cameras or other recording devices, coolers or other outside food or drink, pets (unless service animals), laser pointers, artificial noisemakers, or any other device that may interfere with and/or distract the players, fans, or telecast of the game." Outside food or drink is prohibited, while coolers, hydration packs, cans (refillable water bottles are allowed in but must be empty.
