HAGAN ARENA FAN GUIDE - 2018-19

• GENERAL WILL CALL has been relocated to the Box Office in the front lobby. TEAM WILL CALL (Players'/Coaches' Guests) and PERFORMERS' GUESTS tickets may be signed for at the 54th Street (rear) entrance closest to the Saint Joseph’s bench. Please bring photo ID to pick-up tickets.

• TICKET TRANSFERS are available now, through your online ticketing account. You have the option of receiving PDF versions of your tickets to give to a friend or resell. Login to access this feature.

• SEASON TICKET PICK UP will be in the front lobby across from the Box Office. Palestra tickets are not yet available for distribution, but info on those games will be posted a later date.

• CONCESSIONS: A Chickie's & Pete's food truck will be parked outside the Hagan front entrance. Inside Pepsi Fan Fest and Beer Garden, beginning at halftime of game one, please visit Kono Pizza. General concessions inside Hagan Arena will open at 4:00 p.m. and feature Philly cheesesteaks, Italian sausage, Hawk dogs, loaded nachos, Philly pretzels and much more.

• ALCOHOL SALES have been added to all games. Beer and wine will be available in two locations: Pepsi Fan Fest and Beer Garden (Rec Center) and the second level concourse of the main arena. Legal I.D. is required for all purchases and no alcohol will be permitted in student sections (Sec. 107-108-109, Sec. 207-208-209). Alcohol sales will conclude at the start of the second half of the men’s game.

• Hagan Arena has been equipped with new LED SPORTS LIGHTING. Please be advised that multi-colored special effects are now operational during player introductions for both the men’s and women’s teams, and that house lights will go dark for approximately one minute.

• Hagan Arena has also been equipped with a new public WiFi network HAGAN GUEST. No password is required to access this service.

• PARKING in the main lot or Hawks Landing garage is $10. Fans are encouraged to arrive early given “Fan Fest” activities, inclement weather and the likelihood of crowded surface parking.

• As is now the case at most sporting events, additional SECURITY SCREENING (e.g. “wanding”) of spectators will be in place. Please allow extra time to enter the arena and reach your seat.

• GUEST SERVICES is located in the main lobby, just left of the center doors. Please take a complimentary GAME PROGRAM when greeted by members of the SJU Cheerleaders and Dance Team.